How do I return my order when I received the incorrect or damaged items, or items were missing from my order?

We apologize for the inconvenience and will do our best to make it right. Please contact us and we will happily accept returns in accordance with the following Return Policy:

For defective, damaged or incorrect items:

If you received a damaged or defective item from us, or the wrong item was shipped to you, you will receive a replacement or a full refund for the item, as described in our Refund Procedures.

You must have purchased the item from us within 60 days of the date upon which we provided the item to the carrier for shipment to you.

Please contact us with the following information:

*Subject line with “PRODUCT ISSUE”;

  • Order number.
  • Contact information
  • Pictures showing item and packaging.
  • Description of the problem.
Regresar al blog

Take littli on the go.